Getting Started with IncidentSmart

By Dan Curran on August 03, 2014

The IncidentSmart program has received new features and lots of updates since this guide was first written. This guide received a refresh on March 15, 2015. We have updated the content and images to reflect the all of the changes that have been made to IncidentSmart.

IncidentSmart is a program designed to easily get you creating pre-fire plans, training scenarios and after-incident reports. It provides all the tools you need to improve your practices before, during and after your incidents. In this article you will learn how to quickly and easily start leveraging IncidentSmart to improve the operations of your department.

Sign In

The first step is signing in.

Click the login button in the upper right corner. It will open up the login window.

Your Dashboard

After you login you will be taken to your Dashboard. This is your command post for creating new reports, viewing and editing your existing reports, and viewing all the reports that have been shared with you.

IncidentSmart Dashboard

When you first sign in, you will see your User Card, this displays: your name, department, sign up date, and information on how often your profile and reports have been viewed.

Under your User Card is the Create New Report button. Clicking this button is the first step in creating a new report.

First Report

Click the Create New Report button. A drop down menu will show allowing you to pick a report type to create: Pre-incident Plan, Training Scenario or Post-incident Analysis. For this guide, click the Post-incident Analysis option.

You can follow along and enter the information that we are using, or you can enter information from one of your own incidents.

Incident Data

The first part of your report is the Incident Data. This is the basic information about where and when your incident occurred, along with a brief description of the incident.

IncidentSmart Post-incident Analysis Incident Data

In our example above, we entered the address of the incident in the name field. Some departments choose to use an Incident Number or other identifier.


Next comes the unit information.

Enter your Unit Designation, the time the unit was dispatched and the time that the unit arrived on scene. Then enter the actions that the unit performed at the scene. You can enter as much detail as necessary to explain the actions the unit took.

IncidentSmart Post-incident Analysis Units

You can add as many units to your report as your want by clicking on the Add a Unit button at the bottom of the section.


Now it is time to create the map for your report. Use the click and drag icons to add all of the map elements to create a detailed overview of your fire attack.

Start by creating the roads. Click the road icon and click Add road. This will create a straight road that you can move around. Click on the structures box to add a new building. Enter the dimensions of your building and you are good to go. To edit objects, just double-click.

Using a similar approach to the above you can add your hydrant, apparatus, hose and ground ladders. You can even use the label tool to add labels to your buildings and apparatus.

You can create as many maps as required for your report by clicking on the Add a Map button.

IncidentSmart Mapping Tool

Images and Documents

In this section you can upload images or documents that will be attached to your report.

IncidentSmart Mapping Tool

In these sections you are able to upload an unlimited number of images or documents that will assist in painting the complete picture of your Incident. Examples of items that can be attached include, pictures of the building, pictures of apparatus and how they were deployed. You can attach an export from your CAD or attendance sheets. The possibilities are limitless.


Click the Save Report button and your first report is complete! You can view the completed report here: 33 Wright Street

You now know how to create an IncidentSmart Post-incident Analysis. Pre-incident plans and training scenarios are just as quick and easy.

Tags: getting started

IncidentSmart helps you improve your department's practices before, during and after your incidents

Click Here to Get More Information!

Want to try out the mapping tool?

Get FREE Access

Become a Member

Becoming a member gives you access to all of IncidentSmart's features.

IncidentSmart is a unique, industry leading, program that allows you to create and share

  • Post-incident analysis
  • Training Scenarios
  • Pre-incident plans

Our program increases safety, and helps improve your department's practices before, during and after your incidents.